Martin Locke Homes, as a business, was running very well, but in reality, it was due to our long term staff knowing what was required to complete their role. We encountered a massive issue when these long term staff had to leave, as we did not have all of their knowledge on how to complete the tasks documented anywhere. Fortunately we had time to plan for this, and with Therese's help and expertise in 'SystemEyesing' everything, we were able to ensure it was not only all documented in an easy step by step, extremely detailed manner, but also indexed and hyperlinked on our server for every staff member to access at any time. I would highly recommend Therese to any business looking to take their business to the next professional level.
SystemEyes Business Consulting, Bookkeeping & Training were a ‘God Send’ with assisting Hurst Constructions Queensland Pty Ltd with the implementation of an Office Procedure Manual to assist all staff with enquiries in relation to administration. We found Therese extremely helpful and easy to contact should a query arise. Hurst Constructions Queensland Pty Ltd would highly recommend SystemEyes for any new small business looking to establish themselves as a professional office.
Dominique Wiseman, Health & Safety Coordinator, Australian Institute of Marine Science
Therese is a highly effective business professional who I've had the pleasure to work with over the last two years, drawing upon her system expertise in the implementation of a new reporting system. Her ability to analyse problems and define and follow through with effective business solutions has been of huge benefit. I thoroughly recommend Therese to anyone wishing to improve the efficiency of their business processes or systems.
Debbie Jones, Office Manager, Martin Locke Homes
As the Office Manager at Martin Locke Homes, I have had the pleasure of working with Therese from SystemEyes on numerous occasions. We have engaged Therese as a consultant to implement systems and procedures in our office and to record and document these procedures so all staff can access them at any time. I have found Therese's vast business experience to be invaluable and would not hesitate to recommend her to anyone wanting to organise and streamline their business procedures.
Clare Bona, Executive Assistant to the Chief Operating Officer, Australian Institute of Marine Science
Therese has a thorough and systematic approach to improving business processes. Her excellent communication skills and pleasant manner enable her to work effectively with clients to achieve success with maximum value-add and minimum fuss. She is a delight to work with!
Colin Evans, Accountant Evans Accounting
We have been working with Therese Shore for some time as we have mutual clients. We have always found the work Therese presents of a very high standard and her attention to detail is admirable. Therese makes sure we are always fully informed and is aware of when she should contact us in relation to tax or business questions. Therese has a talent in her ability to streamline practices and procedures which allows for accurate and up-to-date reporting. Being locally based, she has a great understanding of what is going on in the Townsville area. Therese is always easily contactable and can respond to any queries in a prompt and efficient manner. She is generous with her time and knowledge and has the ability to translate her knowledge to others with ease. We look forward to working with Therese in the future.